Common questions
Ordering, pricing, pickup, and hours. If your question is not here, just ask.
Do I need an account to order?
No. Build your list in the catalog, send it from the order page with your business name and contact details, and we take it from there.
Why are there no prices on the site?
Case pricing moves with the market, so we confirm current pricing with you when we confirm your order rather than publishing a number that goes stale.
Is there a minimum order?
Contact us and we will tell you straight. It depends on the category and what you are ordering.
Do you deliver?
No. Vali Warehouse is pickup only. Orders are picked up at the warehouse at 496 E 1750 N #D in Vineyard during posted hours.
Do you sell to the public or only to businesses?
We supply food businesses: restaurants, taquerias, tiendas, food trucks and caterers. Our sizes are food service case packs, so that is who they suit. If you are not sure whether that includes you, call and ask.
What are your hours?
Monday to Friday, 7:30 AM to 6:00 PM. Saturday, 8:00 AM to 4:00 PM. Closed Sunday. Give us a call before you drive out for a large pickup so we can have it staged.
Can you get something that is not in the catalog?
Often, yes. Send us the item and pack size you are after and we will tell you whether we can source it and how long it takes.
How do I set up a standing weekly order?
Send your usual list through the contact page and mention that you want it weekly. We will get it set up so you are not rebuilding the same order every Monday.